Contact

Last updated: July 2026

Chat — the fastest route

General questions belong in chat: #support at chat.kubehz.cloud, where the team and other operators are. Sign in with your kubehz account and you join automatically. #announcements carries releases, maintenance and incident notes.

Keep anything involving personal data, account details or security out of the public rooms: use the e-mail addresses below, or message the team directly.

General inquiries

E-Mail: contact@kubehz.io

Security issues

Report security vulnerabilities responsibly. Do not open public issues.

E-Mail: security@kubehz.io

Privacy and GDPR

Data protection inquiries, data access requests, deletion requests.

E-Mail: privacy@kubehz.io

Enterprise

Dedicated infrastructure, custom SLA, integrations.

E-Mail: enterprise@kubehz.io

Enterprise inquiries receive a reply within 2 business days.

GitHub

• lok8s Issues: bug reports, feature requests (CLI and platform)
• lok8s Discussions: questions, ideas, community support
• lok8s Repository: the open-source CLI

Platform status

Before you write about an outage, check status.kubehz.cloud: it shows the live state of every kubehz service and any incident we are already working on.

Response time

Best effort. We are a small team and do not guarantee response times, except enterprise inquiries, which receive a reply within 2 business days (see above). For urgent security issues, use the security email with “URGENT” in the subject line.

No phone support is available.